Associated Brokers Realty

Reviews

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  I agree with all of the negative reviews posted of ABR here as I just experienced them for the last two and a half years. It is true that they do not adhere to your maintenance requests, unless it will adversely affect the home itself (ex: leaking toilet). Prior to my move in they had replaced the light fixtures in the two bathrooms, but never painted the walls to match the fix. I was told it was my responsibility to paint if I desired. I explained it wasn't my fault that the guys who did the job didn't finish it! In the move in process I also requested that another carpet cleaning be accomplished because there was very bad cat odor in one of the bedrooms...the response was "We had the carpet professionally cleaned and ensured it was up to standards." Dear Lord. So I made sure to treat it as best I could and got the smell under control. Then when I moved out I did what I was told in the move out instructions and got the carpet professionally cleaned. They told me there was pet odor in that same room and that they had to get the carpets re-cleaned and specially treated! They took advantage of the fact that we had a dog and just dropped the extra fee on me because they could. They got me to pay for the cleaning that should've been done originally when I complained during the move in. I argued it and got some money back (not enough), but only after the owner told me I was in the wrong. (They convince themselves that they're professionals and know what they're doing. The whole "the customer is always right" does not exist in these guys' minds.) If you do decide to rent/lease from ABR, read your lease prior to signing it. These guys are the first landlords that I've dealt with in the previous 8 years that don't allow normal wear and tear in the home to be part of the move out process. So if you have any small mark on the walls, you are responsible for fixing it AND painting the walls! If you don't do that then they charge you for the "repairs" PLUS an additional 20% fee because they had to take the time and effort to fix it (per the lease). What. A. Joke. The owner in one of his rambling emails stated, and I quote, "40% of the tenants that moved out of our rentals this year received 100% of their security deposit." Proof that they take your money when they can, and they can because they've created their lease to provide a legal way to do just that. I've rented from over half a dozen landlords and this is the first time I haven't gotten my full security deposit back. THESE GUYS LOOK FOR WAYS TO TAKE ADVANTAGE OF YOU AND YOUR WALLET. If you enjoy people wasting your time and money, ABR is the place for you!!!
  By Oliver M, January 21, 2018
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  I can only rate the experience of trying to see 3 properties that were for rent. We filled out the form and included 2 different days, different time blocks that would work for us to view them, as requested - when contacted 2 days later - I was told one time was available, different from both those chosen - that we could view them. When I asked for another time to go see them, which is reasonable given professional schedules - he was too busy. Oh well. I left another message the next day for a possible alternate time to go see them...he never called back. A real unprofessional and lazy way to conduct business IMO. I'm glad we found something better than all of their properties later that week...it was meant to be, and apparently saved me a lot of aggravation based on these other reviews!
  By charingso, August 01, 2017

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